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At TETRA, we offer the very best in hearing technology for hunters and shooters. We are so confident that you will love our products, we want you to experience TETRA hearing perfection risk-free with our 30-day money back guarantee.

If you don’t love your TETRA products, you can return them for a full refund within 30 days of purchase.

 

Return Instructions

To return your device for repair, please contact customer service for a Return Authorization (RA) number. You must have an RA number for your return.

  • Refunds will be issued upon receipt of your returned device.
  • Returns must be postmarked or shipped within 30 days of original purchase.
  • Devices must be returned in good working condition, with no signs of abuse or misuse.
  • TETRA is not responsible for items lost in transit.
  • TETRA cannot accept COD returns. COD packages will be refused.
  • TETRA IS NOT RESPONSIBLE FOR ANY PRODUCT SENT TO US WITHOUT A RETURN AUTHORIZATION

Ship your device, along with Return Authorization and proof of purchase to:

Soundtrack Outdoors
Attn: TETRA Returns
808 N. Mt. Juliet Rd
Mt. Juliet, TN 37122

 

Repair Instructions

To return your device for repair please contact customer service for a Return Authorization (RA) number. You must have an RA number for your repair.

Ship your device, along with Return Authorization and proof of purchase to:

Soundtrack Outdoors
Attn: TETRA Repairs
808 N. Mt. Juliet Rd
Mt. Juliet, TN 37122