Selecting the right device for a loved one depends on their hearing status and their hunting preferences. If they have a known hearing loss, we highly recommend our 90-level devices, which can be custom-programmed to their specific hearing needs. If they have normal hearing and are looking for protection and enhancement, the 60-level devices are a great option. You can also purchase a Gift Card if you’re unsure which device or pursuit they would prefer.

TETRA offers products tailored to specific hunting "Pursuits" (Waterfowl, Turkey, Range, etc.) and two levels of technology:

• 60-Level: Best for those with normal hearing who want protection and standard enhancement.
• 90-Level: Designed for those with hearing loss. It features 16-channel digital signal processing, advanced wind noise reduction, and ClearComm™ technology for better communication. We recommend choosing the pursuit you do most often.

Yes. We partner with Affirm to provide flexible payment options. You can choose to pay over 3, 6, or 12 months. Simply select Affirm at checkout to see if you qualify and view your monthly payment options.

Yes. TETRA devices are considered a qualified medical expense. You can use your HSA (Health Savings Account) or FSA (Flexible Spending Account) debit card at checkout just like a standard credit card.

While TETRA is optimized for the sounds of hunting, the technology provides excellent impulse noise protection. Our Shield series provides a high NRR (Noise Reduction Rating) and can be used for any activity involving loud, sudden noises. However, they are specifically tuned to enhance environment sounds, so they may not be ideal for constant, high-decibel industrial noise where standard muffs are preferred.

Yes, we are proud to support guides, outfitters, and industry professionals. You can apply for our Industry Program by contacting our support team with proof of your professional status.

Most standard health insurance plans do not cover hearing protection. However, because our 90-level devices can be programmed to an audiogram, they may be eligible for reimbursement as a hearing aid through certain providers. We recommend checking with your specific insurance carrier.

AlphaShields are universal-fit and typically ship within 1-2 business days of your order. Shipping times vary by location but usually arrive within 3-5 business days after leaving our facility.

Because CustomShields are built specifically for your ears, the process takes longer. Once we receive your physical ear impressions at our lab, the production time is typically 3-4 weeks.

Yes! We value the work of professionals in the field. Please visit our Contact Page to request information on our Guide and Outfitter program.

No. If you have significant or asymmetrical hearing loss, we strongly recommend the 90-level technology. Only the 90-level devices can be custom-programmed to your specific hearing test (audiogram) to provide the balance and clarity you need.

Yes, we offer a discount for those who serve or have served. Please reach out to our customer service team with a copy of your ID or credentials to receive your discount code.

We offer a 30-day Satisfaction Guarantee. If you are not completely satisfied with your TETRA devices, you can return them within 30 days of receipt for a refund (less any custom manufacturing or shipping fees).

TETRA devices come with a 1-year limited warranty that covers defects in materials and workmanship. Please note that this does not cover loss, accidental damage (like stepping on them), or water damage.

Please mail your ear impressions to the following address via UPS or FedEx only:

Tetra Hearing
11511 Mt. Vernon Rd. N
Rockvale, TN 37153